Privacy Policy

1. Introduction

We are committed to protecting your privacy. This policy explains how JupBan collects, uses, and protects your information.

2. Information We Collect

Information you provide

• Account: Email, display name
• Reminders: Title, date, time, notes
• Bills: Amount, provider, due date

Automatically collected

• Device type and operating system
• Usage data and app crashes
• Location (only when permitted)

3. How We Use Information

We use your information to:

• Provide and maintain services
• Send reminder notifications
• Sync data across devices
• Improve the app
• Customer support

4. Data Security

• Encryption: AES-256 at rest, TLS 1.3 in transit
• Storage: Secure servers in Singapore and Vietnam
• Backups: Daily automatic backups

You can choose to store data entirely offline on your device.

5. Information Sharing

We do NOT sell your information.

We only share with:

• Cloud service providers (AWS, Google Cloud)
• Analytics services (anonymized data)
• Legal authorities (when required)

6. Your Rights

• Access: View data we store
• Rectification: Update information
• Erasure: Request data deletion
• Portability: Receive a copy of your data

Contact privacy@jupban.com to exercise your rights.

7. Children

The app is not for children under 13. Users 13-18 need parental consent.

8. Data Retention

• Account data: Until you delete
• Analytics: 26 months (anonymized)
• System logs: 90 days

9. Policy Changes

We will notify you of significant changes via app or email.

10. Contact

• Privacy email: privacy@jupban.com
• Support email: support@jupban.com

We respond within 30 days.